FREQUENTLY ASKED QUESTIONS
Please find here information to regularly asked question about our trip. If you have a question about our trips that that you can’t find here, please use out contact page to get in touch.
How many passengers can Commando One accomodate?
Commando One can take a maximum of 12 passengers plus crew.
How long does a trip last?
The length will depend on the trip you have booked and all timings are available for each trip on the booking information.
Is there anywhere to store items on the boat?
We have limited storage space onboard but there is some storage under each seat where small items can be stored during your trip. Just remember to take them with you before you leave the boat.
Are there any age, height or weight limits for passengers?
Our trips and tours are recommended for age 7 and above but younger children are welcome on board if under strict parental/guardian supervision. Infants can sit on a parents knee. We do not charge for under 3s but they are treated as a passenger for our maximum capacity requirements. We have no height or weight restrictions.
Do you provide any waterproofs if it is raining?
We have waterproof jackets, facemasks and glasses to protect your face if required from the rain.
Is the rib disabled friendly?
Our rib is not suitable for anyone with a wheelchair and those with limited mobility may find it difficult getting on and off the rib as you have to step onto the side of the rib and then down into the rib and their are no handrails on the rib or the jetty.
Having said that we have had many passengers with a disibility join us on our trip and we are happy to answer any questions you may have in advance to see if our trips are suitable for you or not.
What if I change my mind. Can I get a refund?
As we have limited spaces on our tours, having empty seats is not cost effective and not something we want to have, so to this end, we don’t offer refunds if you change your mind.
What happens if you are unable to sail?
If we are unable to go out on a trip due to weather or other issues, you will have a choice of re-arranging the trip for an alternative date or we can issue you a refund or gift card.
What safety items are supplied for a trip?
We supply life jackets for everyone on-board and have life rafts to carry everyone safely should they be required. We also carry thermal protective aids, first aid equipment, fire fighting equipment and pyrotechnics for raising an alarm. Our boat is equipped with a radar reflector, vhf radios and gps.
Our boat is designed to be used in the most challenging conditions and is extremely stable, complying with the strict guidelines enforced by the MCA.
Your Skipper is fully qualified for the category waters around Bute and in the Firth of Clyde and he is also commercially endorsed by the MCA and is covered with a First Aid Certificate. All our boats operate under strict regulations and in line with the company’s safety management system (SMS).